Hi, I'm Paula 🌻

I’m a senior product designer with 5+ years of experience across healthcare, public health, and early-stage startups. I design patient-facing experiences and the clinical and operational products behind them, with a focus on making complex journeys feel cohesive across channels, platforms, and teams.

My work spans health campaigns, communications, ordering, grant management, and field operations. I partner with Product, Engineering, Clinical, Operations, Marketing, and Legal to connect different requirements into experiences that feel consistent for users and can scale across a growing product.

More about me
Color Health

Communications Hub

Patient communication at Color was spread across multiple tools, forcing care teams to reconstruct context and coordinate ownership manually. I led the design of a unified communications model that connected message history, clinical context, triage, ownership, and follow-up in one workflow. The work improved day-to-day coordination while establishing reusable patterns for communications across the broader clinical platform.
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Independent side project

StoryTime

Caregivers often struggle to come up with engaging, developmentally appropriate stories for young children in the moment. I designed and built StoryTime end-to-end, using Figma and AI tools (Cursor) to move quickly from concept to working product. This allowed me to prototype interactions, test flows, and iterate without relying on engineering resources. The product focuses on reducing cognitive load for caregivers while supporting language development and creative expression in children.
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Primary.Health

Modern grant management

Our client was managing grants through spreadsheets, manual data entry, and fragmented communication, making it difficult to track data and coordinate across teams. With no clearly defined product direction, I stepped into both design and product roles: defining requirements, shaping scope, and aligning stakeholders on a path forward. I led the end-to-end design and delivery of a new platform, working closely with stakeholders and a team of three engineers to launch a centralized, more reliable system in three months.
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Primary.Health

Efficient case management

Clinicians were managing cases across fragmented workflows, leading to delays, manual work, and limited visibility into case status. I led a redesign of the case management system, consolidating workflows into a single experience that made it easier to track, prioritize, and act on cases across clients. This reduced coordination overhead for care teams and created a more scalable foundation for managing growing case volume.
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